mangga2bet Platform Privacy Notice
This page describes what we collect when you use mangga2bet and how we keep that data protected. We take your privacy seriously and operate transparently about our practices. When you open an account, deposit via DANA, e-wallet, mobile banking, local payment, or other payment methods, or place bets on Liga 1, Piala AFF, or esports markets, we collect specific personal information. This notice explains what we collect, why, who has access, and your rights.
We are committed to safeguarding your account security, payment details, and personal identity information. Our policy aligns with data-protection principles and applies to all users accessing mangga2bet from supported jurisdictions. We use your data only for account operations, fraud prevention, regulatory compliance, and service improvement — never for unrelated commercial purposes.
If you have questions about how we handle your data or wish to exercise your privacy rights, contact our support team. We respond to all data-subject requests within a standard business window.
What Data We Collect at mangga2bet
We collect personal information in three stages: account creation, identity verification, and ongoing use. During account registration, we collect your email address, username, date of birth, and a hashed password. We use your email to send account notifications, promotion updates, and security alerts. Your date of birth helps us verify you're of legal age and comply with age-verification requirements.
During know-your-customer (KYC) verification at mangga2bet, we collect your full name, national identity number (KTP, passport, or equivalent), residential address, and phone number. We may ask for a selfie or photo of your ID to confirm identity. This information is required by our compliance obligations and helps us prevent fraud and money laundering. We store KYC documents securely and never share them with third parties except where legally required.
When you use mangga2bet, we collect transaction history, game activity, IP address, device type, and browser information. We track your deposits, withdrawals, bet history, and cashback claims. We may also collect interaction logs — for example, which games you play, when you log in, and how long you're active. This data helps us detect unusual account activity, improve our platform, and personalise your experience with relevant promotions during Idul Fitri, Idul Adha, Imlek, or Nyepi events.
We do not actively collect location data, but your IP address may reveal your approximate region. If you access mangga2bet from Jakarta, Surabaya, Bandung, Medan, or Semarang, we log your access but do not track your precise location without consent. We use cookies and similar trackers to recognise you across sessions and remember your preferences.
How We Use Your Data at mangga2bet
We use your data for five primary purposes. First, account operation: we verify your identity, process deposits and withdrawals, calculate cashback and tier status, and handle customer support requests. Second, security and fraud prevention: we monitor for unusual login patterns, detect account compromise, and prevent money-laundering activity. Third, regulatory compliance: we maintain records for tax authorities, gambling regulators, and anti-money-laundering bodies in supported jurisdictions. Fourth, service improvement: we analyse gameplay trends, identify platform bugs, and optimise game performance. Fifth, marketing: we send you promotional emails about new games, referral bonuses, or seasonal offers — and you can opt out anytime.
We do not sell your personal data to third parties. We do share data with essential service providers — payment processors, identity verification vendors, hosting providers, and analytics platforms — under strict confidentiality agreements. Our servers may sit outside your jurisdiction (for example, in Singapore or Australia), so your data may be transferred internationally. We encrypt data in transit and at rest to minimise interception risk.
Your Rights and Our Commitments
You have the right to access your personal data at any time via your mangga2bet account dashboard. You can request a copy of all data we hold about you by contacting our support team. You also have the right to correct inaccurate information — for example, if your registered address is outdated, you can update it immediately in account settings. If we no longer have a legitimate reason to keep your data, you can request deletion, subject to our legal and regulatory obligations (for example, we may need to retain transaction records for several years for tax purposes).
We commit to protecting your data with industry-standard encryption and access controls. Only authorised mangga2bet staff can access your account information, and they're bound by confidentiality agreements. We conduct regular security audits and respond to any suspected data breach immediately. If we experience a data security incident, we notify affected users and relevant authorities as required by law.
- Cookies
- We use session and persistent cookies to recognise you, remember preferences, and enhance security. You can manage cookie settings in your browser.
- Data retention
- We retain account data for the duration of your membership. Transaction records are kept for at least five years for regulatory compliance.
- Third-party processors
- Payment processors, hosting providers, and analytics vendors process your data on our behalf under data-processing agreements.
- Disputes
- If you believe we've mishandled your data, you can lodge a complaint with your local data-protection authority or contact us directly.
At mangga2bet, we respect your privacy and give you control over how your information is used. We do not share your data for marketing purposes without your consent, nor do we use it to profile you for credit or employment decisions. Our privacy practices comply with international data-protection standards and local regulations in the jurisdictions where we operate.
Our services are available only where local law permits. Your use of mangga2bet indicates your acceptance of this privacy notice. If our privacy practices change significantly, we'll notify you in advance and provide the option to review the updated terms. For questions about this notice or to exercise your privacy rights, contact our support team via the channels listed on our contact page.